Frequently Asked Questions
Everything you need to know about your Kiro Brands experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are your materials sustainably sourced?
At Kiro Brands, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner only with factories that adhere to fair labor standards and environmental certifications.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.